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SERVICE REQUESTS
Create Service Pickup
Request
SOFTCARE PRO
Softcare Pro
Softcare Pro Tokens
COMPUTRACE/LOJACK
Computrace
Process for Filing a
Personal Claim
Process for Filing a
Departmental/Institutional
Claim
RESTEASY
RestEasy
OWNERSHIP TRANSFER
Dell
HELP
Help From Manufacturers
RATES
Repair Rates
DELL ASSET SERVICES
Asset Recovery Service
Dell Service Tags
WARRANTY
General Information
Accidental Damage
WACA Accidental Damage
Apple Warranty Service
Dell Warranty Service
HP Warranty Service
Lenovo Warranty Service
Sony Warranty Service
Toshiba Warranty Service
SNAP Repair
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Extended Warranties. Warranties provide a safety net to protect
you from extraordinary expense. To strengthen this net, all UBMicro warranties can be extended from the standard 1 year to 3 or 4
years coverage, and with some upgraded from depot (carry-in) to include on-site service. In addition, Accidental Damage Protection can
be added to our notebook computers (see below). As an authorized manufacturer warranty service provider, these services are conveniently
available on-campus through UBMicro. While at home during holidays and semester breaks, warranty coverage is available through an
authorized nation-wide service provider network.
UBMicro is a authorized manufacturer warranty service provider. We compliment this service with quick and easy access to diagnostic
services and expedited repairs to minimize disruption to academic pursuits.
Accidental Damage Protection. With the growing popularity of notebook
computers, this type of non-warranty repair is becoming more frequent. Accidental Damage Protection covers cracked or broken screens damaged
from drops, liquid spills onto keyboards and other accidental damage. This is a valuable warranty that makes notebook usage even more
practical, especially in a campus environment. As with our extended
warranty services, accidental damage service is available to you on campus or at home in all 50 states.
Process for Filing Accidental Damage Claim
Accidental Damage Terms and Conditions
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UBMicro Computer Store, 520 Lee Entrance Road, Amherst, NY 14228, University at Buffalo, SUNYAB
