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SERVICE REQUESTS
Create Service Pickup Request
SOFTCARE PRO
Softcare Pro
Softcare Pro Tokens
COMPUTRACE/LOJACK
Computrace
Process for Filing a Personal Claim
Process for Filing a Departmental/Institutional Claim
RESTEASY
RestEasy
OWNERSHIP TRANSFER
Dell
HELP
Help From Manufacturers
RATES
Repair Rates
DELL ASSET SERVICES
Asset Recovery Service
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WARRANTY
General Information
Accidental Damage
WACA Accidental Damage
Apple Warranty Service
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HP Warranty Service
Lenovo Warranty Service
Sony Warranty Service
Toshiba Warranty Service
SNAP Repair
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The popularity of notebook and other mobile computing devices has unfortunately introduced the problem of
misplaced, lost or stolen devices. Computrace LoJack is stealth software that enables mobile devices to be detected
and located when they’re connected to the Internet. If reported stolen, Computrace monitoring staff will automatically
contact law enforcement officials to initiate recovery.
Once activated, the Computrace software must be registered in order to protect your notebook against theft.

Process for Filing a Departmental/Institutional Claim
Process for Filing a Claim
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to Prevent Notebook Theft
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- Use a cable and lock.
- Avoid leaving your notebook unattended, even for a minute. Keep your belongings in sight at all times.
- When not in use, lock your laptop in a cupboard, laptop cart or other secure facility at school or at home. If it must be left in a vehicle, cover it up or lock it in the trunk.
- Keep your laptop inconspicuous on the street. Carry your laptop in a backpack or a school bag, instead of a tell-tale laptop bag, which makes it obvious what is inside.
- Activate the Computrace Software that ships in ‘sleep’ mode on your laptop. Absolute Software cannot track and recover laptops that have not been properly activated.
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