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SERVICE REQUESTS
Create Service Pickup
Request
SOFTCARE PRO
Softcare Pro
Softcare Pro Tokens
COMPUTRACE/LOJACK
Computrace
Process for Filing a
Personal Claim
Process for Filing a
Departmental/Institutional
Claim
RESTEASY
RestEasy
OWNERSHIP TRANSFER
Dell
HELP
Help From Manufacturers
RATES
Repair Rates
DELL ASSET SERVICES
Asset Recovery Service
Dell Service Tags
WARRANTY
General Information
Accidental Damage
WACA Accidental Damage
Apple Warranty Service
Dell Warranty Service
HP Warranty Service
Lenovo Warranty Service
Sony Warranty Service
Toshiba Warranty Service
SNAP Repair
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Repair Services
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UBMicro provides computer repair and maintenance services on campus at a convenient location. Our
A+ Technicians provide warranty and
post-warranty service for Apple, Dell, IBM/Lenovo, and Sony products, and post-warranty service for HP, Toshiba and other
national brands. These services are not limited to customers who purchased their computer from UBMicro.
If you are bringing a computer from home we will configure your PC to connect to UB's email,
Internet and on-line resource services. This service extends to those residing on or off
campus. For more information about off campus access to UB's network
click here. For information about resident hall computer services (ResNet)
click here.
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| Accidental Damage |
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Click here to learn more about Accidental Damage. |
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| Rest Easy |
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Click here to learn more about UBMicro's Rest Easy assurance. |
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| SoftCare Pro |
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Click here to learn more about UBMicro's SoftCare Pro Program. |
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| Work Order Status |
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Click here to check on the status of your repair.
This information is updated every weekday morning. |
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| Help From Manufacturers |
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Click here to learn how to contact the technical services support staff of popular manufacturers. |
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UBMicro Computer Store, 520 Lee Entrance Road, Amherst, NY 14228, University at Buffalo, SUNYAB
