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SERVICE REQUESTS
Create Service Pickup
Request
Log In To Service Request
Node Repairs
WORK ORDER STATUS
Check Repair Status
SOFTCARE PRO
Softcare Pro
Softcare Pro Tokens
Terms and Conditions
RESTEASY
RestEasy
OWNERSHIP TRANSFER
Dell
TIPS
Preventative Services
Having Your Computer
Repaired
Help From Manufacturers
TECHNICIANS
A+ Technicians
RATES
Institutional Repair Services
Repair Rates
DELL ASSET SERVICES
Asset Recovery Service
Dell Service Tags
WARRANTY
General Information
Accidental Damage
Apple Warranty Service
Dell Warranty Service
HP Warranty Service
Lenovo Warranty Service
Sony Warranty Service
SNAP Repair
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SERVICE RATES |
| HARDWARE AND WARRANTY SERVICES |
| LABOR RATE |
| Standard Rate |
$79.00 |
| DIAGNOSTIC FEE (Pre-Paid, Non-Refundable) |
| Dell, Apple, Lenovo/IBM, Sony, HP/Compaq, Toshiba |
$49.00 |
| Printers & Other Branded PCs |
$69.00 |
| With Pickup/Delivery (UB Departments) |
$79.00 |
| WARRANTY SERVICES |
Under Warranty
(Dell, Apple, Lenovo/IBM, Sony, HP/Compaq, Toshiba ) |
N/C |
Facilitation Fee
(Dell, Apple, Lenovo/IBM, Sony, HP/Compaq, Toshiba ) |
$49.00 |
Facilitation Fee
(Printers & Other PCs) |
$79.00 |
| INSTALLATIONS |
| Memory |
$25.00 |
| Drive/Card |
$39.00 |
| Peripheral or Component Driver |
$19.75 |
| OTHER |
| Hard Drive Check |
$25.00 |
| Wireless/Network Check |
$19.75 |
| Thermal Paste Application |
$9.99 |
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| SOFTWARE SERVICES |
| CAMPUS NETWORK ACCESS SETUP |
| Standard Rate |
$89.00 |
| Save $44 w/Computer Purchase at UBMicro |
$44.95 |
| CAMPUS NETWORK SECURITY SETUP |
| Standard Rate |
$109.00 |
| Save $54 w/Computer Purchase at UBMicro |
$54.95 |
| REMEDIATION |
| Standard Rate |
$139.00 |
| 36% Discount with Warranty Work |
$88.95 |
| PROGRAM INSTALLATION |
| Up to 2 discs |
$19.75 |
| 2 - 5 Disks |
$39.50 |
| 6 - 10 Disks |
$59.25 |
| Over 10 Disks |
$79.00 |
| SOFTCARE PRO |
| 20 Token Plan |
$169.00 |
| Additional Token |
$9.00 |
| DATA BACKUP AND RECOVERY (DVD Backup is an extra charge) |
| Up to 10 GB (Non-Refundable if Data is Unrecoverable) |
$29.00 |
| Up to 20 GB |
$39.00 |
| Up to 80 GB |
$59.00 |
| Up to 250 GB |
$79.00 |
DVD Backup
(First DVD N/C, $5 price is in addition to backup rate -
includes media & labor) |
$5.00 |
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UBMicro Computer Store, 520 Lee Entrance Road, Amherst, NY 14228, University at Buffalo, SUNYAB
